Privacy Policy – Syro Finance LLC
Effective Date: June 17, 2025

Summary:
This Privacy Policy explains how Syro Finance LLC collects, uses, shares, and protects your personal information. It applies to all individuals who access our website, engage with our services, or interact with us through any official channel. We are committed to protecting your data in accordance with applicable privacy regulations, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA/CPRA) in the United States, the Lei Geral de Proteção de Dados (LGPD) in Brazil, and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, among others.

1. Introduction
Syro Finance LLC (“Syro Finance,” “we,” “our,” or “us”) is deeply committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [syro.finance] (the “Site”), engage our services, or interact with us. Our objective is to be transparent and compliant with global data protection laws and best practices.

2. Information We Collect
We may collect the following categories of information, depending on how you interact with us:

Personal Identification Information: Full name, email address, phone number, mailing address, date of birth, and other identifiers necessary for communication or service provision.
Business Information: Company name, legal structure, industry, size, jurisdiction, and business registration details.
Financial and Payment Information: Billing data and transaction history, processed through secure third-party providers (e.g., Stripe). We do not store full credit card numbers.
Technical and Usage Information: IP address, browser type, operating system, referring URLs, visited pages, time spent, device identifiers, and analytics data collected through cookies or similar tools.
Communication Data: Records of your correspondence with us via email, contact forms, or messaging systems, including feedback and survey responses.
Due Diligence and Compliance Data: Information required for Know Your Customer (KYC), Anti-Money Laundering (AML) checks, and fraud prevention measures, such as copies of identification documents and background data.

3. How We Collect Information
We collect data through the following means:

Directly from You: When you fill out a form, create an account, contact us, or contract services.
Automatically through Technology: Using cookies, web beacons, and analytics tools as you navigate the Site. Please refer to our Cookie Policy for full details.
From Third-Party Sources: Including payment processors, identity verification services, or analytics providers.

4. How We Use Your Information (Purposes and Legal Basis)
We use your information for clearly defined purposes, and in line with legal bases permitted by applicable law:

Purpose — Legal Basis
Provide and manage services, accounts, and support — Performance of a contract
Improve the Site, services, and user experience — Legitimate interests or consent (for analytics/cookies)
Respond to inquiries and provide customer support — Performance of a contract or legitimate interests
Compliance, due diligence, fraud and KYC/AML checks — Legal obligation
Transactional processing and service communications — Performance of a contract or legal obligation
Promotional communications, newsletters, updates — Consent (where required) or legitimate interests
Enforce terms and protect company rights or users — Legitimate interests

5. Sharing of Information (No Sale or Rental for Marketing)
We do not sell, rent, or trade your personal data for marketing purposes.

We only share personal data with trusted third-party service providers who act on our behalf and in compliance with strict confidentiality obligations. These include:

Payment Processors: e.g., Stripe
Analytics Providers: e.g., Google Analytics
IT and Infrastructure Providers: Hosting, storage, and email delivery services
Professional Advisors: Legal, accounting, compliance
Governmental or Legal Authorities: Where required by law or court order
Business Transitions: In case of merger, acquisition, or asset transfer, your data may be part of the transaction, under equivalent protections.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:

Analyze traffic and user behavior
Remember preferences (e.g., language)
Optimize performance and content delivery
Measure the effectiveness of marketing efforts

You can manage cookies via your browser settings or through our Cookie Preference Center (where available). For complete details, refer to our Cookie Policy.

7. Data Security
We maintain robust security measures to protect your data, including:

Encryption protocols (e.g., SSL/TLS)
Firewalls and intrusion detection systems
Role-based access control and internal audits
Confidentiality agreements with staff and contractors

However, no system is 100% secure. We cannot guarantee absolute security of information transmitted or stored electronically.

8. Data Retention
We retain your data only as long as necessary to:

Fulfill the purposes outlined in this Policy
Meet legal, tax, or contractual obligations
Resolve disputes or enforce agreements

When no longer required, we securely delete or anonymize your information in compliance with applicable laws.

9. International Data Transfers
We are based in the United States. If you are located outside the U.S., your personal data may be transferred to and processed in countries with different data protection standards.
We implement appropriate safeguards to protect international transfers, such as:

Standard Contractual Clauses (SCCs)
Data processing agreements (DPAs)
Transfer based on consent or regulatory adequacy decisions

By using our services, you consent to such cross-border data transfers.

10. Your Data Protection Rights
Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate or incomplete data
Delete personal data (under certain conditions)
Restrict or object to data processing
Receive your data in a portable format (data portability)
Withdraw consent at any time
Lodge a complaint with a local Data Protection Authority (DPA)

To exercise your rights, contact us at: legal@syro.finance. We may require identity verification before fulfilling your request.

11. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect or retain personal data from minors. If we become aware of such collection, we will take appropriate steps to delete the data immediately.

12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy to reflect legal, technical, or operational changes. Updates will be posted on this page with the revised Effective Date. We encourage you to review it periodically. Continued use of our Site after updates constitutes your acceptance of the revised terms.

13. Contact Information
For any questions, concerns, or rights requests regarding this Privacy Policy or your personal data, please contact:

Syro Finance LLC
Email: legal@syro.finance